This policy explains what personal information Auto Emporium ("we", "us") collects through this website (Harare, ZW), why we collect it, and the choices you have. It applies to visitors browsing our vehicle listings and to anyone who submits an enquiry, finance request or trade-in request through our forms.
1. Information we collect
We collect information in two ways:
- Information you give us directly. When you submit an enquiry, book a test drive, or ask about finance or a trade-in, we collect your name, email address, and any phone number, city or message you choose to provide.
- Information collected automatically. Like most websites, our server records standard technical information for security and troubleshooting purposes — for example IP address, browser type, pages visited and timestamps. We do not use this data to build advertising profiles, and we do not run third-party analytics or advertising trackers on this site.
We never ask for payment card details, national ID numbers or passwords through our enquiry forms, and you should never send us that information by message either.
2. How we use your information
- To respond to your enquiry, finance request, trade-in request or test-drive booking.
- To contact you by email, phone or WhatsApp about a vehicle or enquiry you've raised.
- To keep an internal record of enquiries so our sales team can follow up appropriately.
- To maintain the security and proper functioning of the website.
- To meet legal or regulatory obligations that apply to our business.
We process this information on the basis of your consent (given when you submit a form) and our legitimate interest in responding to enquiries about vehicles we have listed for sale, consistent with applicable data protection law, including Zimbabwe's Cyber and Data Protection Act.
3. Cookies
This site only uses strictly-necessary cookies required for the website to function (for example, keeping an administrator signed in, and protecting forms against forgery). We do not use analytics, advertising or tracking cookies. See our Cookie Policy for full details.
4. How we share information
We do not sell your personal information. We only share it with:
- Our own staff, so they can follow up on your enquiry.
- Service providers who host or maintain this website on our behalf, solely to keep it running.
- Authorities, where we are required to disclose information by law.
5. How long we keep it
We keep enquiry records for as long as reasonably necessary to handle your enquiry and maintain a record of the sale process, after which they are deleted or anonymised unless we are required to keep them for longer (for example, for tax or accounting purposes).
6. Your rights
Depending on applicable law, you may have the right to:
- Ask what personal information we hold about you.
- Ask us to correct inaccurate information.
- Ask us to delete your information, where we are not required to keep it.
- Withdraw consent for us to contact you about an enquiry.
To exercise any of these rights, contact us using the details below.
7. Security
We use reasonable technical measures — including encrypted connections (HTTPS), rate limiting, and access controls on our administration area — to protect the information you share with us. No method of transmission or storage is completely secure, but we work to protect your information to an appropriate standard.
8. Children's privacy
This website is intended for people old enough to enter into a vehicle purchase agreement. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this policy from time to time, for example as our services or applicable law change. The "last updated" date at the top of this page shows when it was last revised.
10. Contact us
For any question about this policy or your personal information, contact us at sales@bhizhub.com or +263 77 670 6186.